TERMS & CONDITIONS

AAWO ONLINE STORE

Last Updated: 09 November 2026

Welcome to AAWO Online Store. By accessing or purchasing products from our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

AAWO Online Store is an online shopping platform offering products across multiple categories, including clothing, fashion accessories, food products, personal care, cleaning products and other daily-use items.

2. Website Usage

1. Customers must provide accurate and complete information when placing orders.
2. Users must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
3. Customers must not misuse the website or engage in fraudulent activities.

3. Product Information

1. We make reasonable efforts to display accurate product descriptions, images and prices.
2. Actual product colours, packaging or appearance may vary slightly.
3. Product availability may change without prior notice.
4. Customers should check product descriptions, specifications and usage instructions before purchasing.

4. Pricing and Payments

1. All prices are displayed in Indian Rupees (INR).
2. Prices and applicable shipping charges will be shown before checkout.
3. We accept available online payment methods and Cash on Delivery (COD) for eligible orders.
4. Orders are subject to payment confirmation or COD verification.

5. Order Confirmation

1. Orders will be confirmed after successful payment or COD order verification.
2. We reserve the right to cancel orders in cases of incorrect pricing, stock unavailability, suspected fraud or other valid reasons.
3. Customers will be informed if an order cannot be fulfilled.

6. Shipping and Delivery

1. Orders will be delivered to serviceable locations across India.
2. Delivery timelines are estimates and may vary depending on location and courier availability.
3. Customers are responsible for providing accurate delivery details.
4. Shipping charges will be communicated before order confirmation.

7. Cancellation, Returns and Refunds

1. Order cancellation requests are accepted before shipment, subject to confirmation.
2. Eligible products may be returned within 3 days of delivery.
3. Refund or replacement will be provided for eligible returns according to our Return & Refund Policy.
4. Customers should read our separate Return & Refund Policy before purchasing.

8. Product Warranty and Quality

1. Product warranty, if applicable, will be mentioned in the product description.
2. Customers should follow the manufacturer's instructions and safety guidelines.
3. We will address eligible complaints in accordance with applicable consumer protection laws.

9. Intellectual Property

All website content, including logos, text, graphics, images and designs, belongs to AAWO Online Store or its respective owners. Unauthorized copying or use is prohibited.

10. Limitation of Liability

AAWO Online Store will make reasonable efforts to provide reliable services. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded under applicable Indian law.

11. Privacy

Customer information will be handled according to our Privacy Policy. Please review our Privacy Policy to understand how your information is collected and used.

12. Changes to Terms

AAWO Online Store reserves the right to update or modify these Terms and Conditions when necessary. Updated terms will be published on this website.

13. Governing Law

These Terms and Conditions are governed by the applicable laws of India. Consumer disputes will be handled in accordance with applicable Indian laws and jurisdiction rules.

14. Contact Information

Business Name: AAWO Online Store

Location: Tirur, Malappuram, Kerala, India

Email: [email protected]

Phone: 8281952505

For questions or assistance, please contact our customer support team.

Thank you for shopping with AAWO Online Store!